All products purchased from can be exchanged within 7 days only if:

The item(s) is faulty, damaged or defective at the time of delivery.

You must notify us within 7 days of delivery by writing to and Whatsapp. You will be required to send photographic evidence of the defective item at Whatsapp , to proceed with the exchange or return process.

There are some cases where will not accept any returns & exchanges. Such cases include, but are not limited to the following:

  • Exchange or return request is made outside the specified time frame (after 7 days)
  • Product is damaged because of use
  • Product has been tampered

The Kamalia Khaddar reserves the right to change their “Exchange and Return” policy, without any prior notification.