How do I make a purchase?

Shopping at www.thekamaliakhaddar.com  is simple:

– Once you have found an item, click on the ‘ADD TO BASKET’ button.

– Review the items in your shopping basket by clicking the ‘BASKET’ link at the top right-hand corner of the page. You can use the ‘REMOVE’ icon to delete items from your shopping basket.

– Click on ‘PROCEED TO CHECKOUT’ to complete your order.

How do I pay Cash on Delivery (COD)?

You can pay through Cash on Delivery (COD) for transactions up to Rs. 25,000. Once all items you wish to purchase have been added to your basket, follow the steps below to pay with COD:

  • Click ‘Proceed to Checkout’
  • Fill in the ‘Billing Information’ and ‘Shipping Method’ forms
  • In the Payment Information form, select “Cash on Delivery”
  • Click on “Confirm Now.”
  • You’ll be asked for the required amount in cash at the time of the delivery and will be provided with a receipt along with your purchase.

Can I change my shipping address after my order has been dispatched?

We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.

How do I cancel my order?

Once your order has been placed, it is not possible to cancel it before delivery.

What happens if you can’t deliver to my address?

Sometimes there may be problems delivering to the address which you have given us. If this happens, we will contact you to discuss this.

Is it safe to use my credit/debit card to make payments?

Absolutely. All payment information submitted by our customers is encrypted and is kept secure and confidential. Only authorized personnel have the right to access this information. At no point will we share, rent or sell your personal information.

Does the price of the order include shipping?

We offer free shipping across Pakistan. 

Why do I need to give you an e-mail address?

We need your e-mail address in order to send you important information about your order, including order confirmations and tracking details. If you do not provide an e-mail address, you will not be able to order.